Refund & Cancellation Policy
Information about beta access, future subscriptions, cancellations and statutory consumer rights.
Last updated: 10 November 2026
1. Service provider
FraudNuke is operated by Rendercast Technologies Ltd., a company incorporated in Malta, registered office: 207 Office 12, Xatt l-Ghassara ta’ l-Gheneb, Marsa, MRS 1912, Malta; company registration number: C 117361; VAT number: MT33328523. Contact: legal@fraudnuke.ai.
2. Current free beta
FraudNuke is currently offered as a free beta. There is no subscription charge and therefore no payment to refund. You can stop using the service by disabling or uninstalling the extension.
3. Future paid plans
Paid plans have not yet launched. Before any paid purchase, we will clearly disclose the applicable price, billing interval, taxes, renewal rules, cancellation procedure, payment processor, support contact and refund conditions at checkout. We will not charge a user based solely on participation in the free beta.
4. Consumer withdrawal rights
Where EU/EEA consumer withdrawal rules apply, consumers may generally have a 14-day withdrawal right for distance contracts, subject to statutory exceptions. For digital content or services, any exception or loss of the right to withdraw depends on the legal conditions being met, including any required prior express consent and acknowledgement. We will not assume that merely installing the extension waives these rights. Statutory rights for non-conforming digital services remain unaffected.
5. Cancellation and recurring billing
If subscriptions are introduced, cancellation instructions and renewal details will be shown before purchase and made reasonably accessible afterward. Cancellation will stop future renewals in accordance with the disclosed billing terms; any refunds or prorated amounts will be governed by the checkout terms and mandatory law. We will not silently convert beta users to paid plans.
6. Billing errors and support
For any future duplicate charge, unauthorised payment or billing issue, contact billing@fraudnuke.ai with the transaction date and reference, but do not email full payment-card details. Refunds, where owed, will generally be made to the original payment method, subject to payment-provider procedures.
7. Changes
This policy will be updated before the first paid plan is launched. Nothing here limits non-waivable consumer rights.